Restaurant Manager

Philadelphia, PA

Full Time

TGIF Store # 1756

Experienced

TGIFRIDAYS // Store #1756
4000 City Line Avenue
Philadelphia, PA 19131

ROLE PURPOSE

Responsible for managing all aspects of a specific department(s) within the restaurant including the selection, development and performance management of restaurant Team Members, optimizing profits and increasing sales.

KEY RESPONSIBILITIES & ACCOUNTABILITIES

Manage all areas of operations for a specific department including marketing and human resources, while ensuring the Company’s standards of quality, service and operations are maintained.
Manage operations during scheduled shifts that include daily decision-making, staff support, scheduling, planning while upholding standards, product quality and cleanliness.
Frequently interact with Guests and follow up on any issues or complaints they may have
Maintain an accurate and up-to-date manpower plan of Department staffing needs.
Prepares schedules and ensures that their department is staffed for all shifts.
Use the Great People Selection process to interview hourly Team Members, ensuring Team Members hired meet Company standards.
Staff, train and develop their department’s hourly Team Members through ongoing feedback, establishment of performance expectations and by conducting performance reviews on a regular basis.
Identify operational opportunities to build sales and control costs; develop and implement plans to address opportunities (i.e., R&M, marketing).
Perform liquor, wine, and beer check in to ensure proper invoicing.
Ensure proper security procedures are in place to protect Team Members, Guests and Company assets, including security of beer walk-in, liquor room, storeroom, freezer and office.
Prepare end of shift reports.
Directly supervise Team Members.
When acting as Manager on duty, oversee all of the restaurant’s operations.
Ensure great food is served to every Guest.
Manages inventory efficiently, accurately, and in a cost-effective manner.
Fosters open communication with kitchen and FOH staff.

QUALIFICATION REQUIREMENTS

4-year college degree preferred.
Minimum of 6 months experience working in a full-service restaurant.
Must be capable of performing all functions and meeting qualification standards for all hourly positions.

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1.) Are you able to perform the essential duties of the position for which you are applying without a reasonable accommodation(s)? If no, provide the accommodation needed in the area below. (Yes, No)*

2.) Can you perform well in a fast-paced service environment?*

3.) What is your experience level handling cash and providing change?*

4.) Are you willing to work a flexible work schedule including nights, weekends and holidays?*

5.) Are you willing to wear a uniform and follow grooming standards?*

6.) When dealing with difficult guests - customers, you should:*

7.) How many years of experience do you have in the position for which you are interested?*

8.) I am willing to do tasks outside of my job description which may include other side duties.*

9.) Do you enjoy working with and serving the public?*

10.) Are you able to lift up to 50 lbs and stand on your feet for long periods of time, with, or without an accommodation?*

11.) If you saw a co-worker stealing a small item or giving food to a friend without paying you would:*

12.) Have you ever worked for this company or franchise-owned location before*

13.) Are you currently in school?*

14.) Are you ServSafe Certified?*

15.) What is your experience level operating an electronic or computerized cash register?*

What is your availability? Please list days and hours you are available.
Will this availablility stay the same for at least the next six months? *

If you are offered a position with our company, will be obtain your Servsafe food handler permit within 30 days?

Do you have extensive Excel experience?

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Restaurant Manager

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