Administrative Assistant / Customer Service

Newark, NJ

Part Time to Full Time

EWR

Mid Level

DUTIES/RESPONSIBILITIES AS ADMINISTRATIVE MANAGER

CREDENTIALING

New Badging Process

Schedule Fingerprint Appointment
Complete Fingerprint & Badge Applications
Send Email Notification with Instructions to New Hire
Schedule Onsite Training & New Badge Appointment
Send Email Notification with Instructions

Renewals

Maintain List of Renewal Dates for Each Team Member for Each Location
Schedule Renewal Appointment for Each Existing Team Member
Complete Badge Renewal Applications
Send Appointment Log to General Manager
Request Check to Replenish Funds in Badging Account
Troubleshoot Badging Issues When They Occur

RECRUITING EFFORTS

Pull Applications
Pre-Screen
Schedule Interviews
Send Interview Confirmation to Applicant and Applicable GM
Schedule, Manager and Follow-up on Internal Hiring Events
Attend and Follow-up of External Job Fairs
Request Rooms for Interviews Monthly

AIRLINE VOUCHER MANAGEMENT

Collect Vouchers from Each Store – Weekly
Sort, Copy Invoice, Scan and Email to Abraham Nti-Ababio at Corporate
Overnight or Prepare to Mail Invoice & Vouchers to Each Airline

MILITARY CHECKS & DEPOSIT SLIPS

Collect Military Checks from Each Location – Weekly
Send to Abraham Nti-Ababio at Corporate
Monitor Supply of Deposit Slips & Order When Needed

Despo Garrett – Administrative Manager

Duties/Responsibilities

Page 2

INVOICES FOR 5102 & 5103

Pick Up from Each Location – Weekly
Scan Invoices and Email to Dreamer Daniels at Corporate

MANAGE PARKING & MARTA ACCOUNTS

Marta

Order Cards
Get Monthly Requests from Each Location
Upload Information on Marta Website [Name, Employee I.D. No., Phone & Email]
Distribute Breeze Cards to Each Team Member
Submit Spreadsheet to Accounting Each Month

Parking

Get Monthly Requests from Each Location
Submit Information to Parking Office [Name, Tag Number, Make/Model of Vehicle]
Pick up Devices from Parking Office & Distribute to Each Team Member
Verify Monthly Invoice & Submit Spreadsheet to Accounting

SERVSAFE ADMINISTRATION

Instructor/Proctor – Conduct Training & Administer ServSafe Exams to keep managers in compliance with ServSafe Manager Certification

MANAGE PAY CARDS

Track Number of Pay Cards Each Location has and Order When Needed

TAPP ADMINISTRATOR [December 2021 – February 2023]

Submit Requests for Gate Passes Daily [Upload to Shared Folder from COA]
Download Approved Gate Passes [if not received – send email to Access Control]
Print, Email to Stores & Leave Copy at Atrium Fridays for Pick up

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1.) Are you able to perform the essential duties of the position for which you are applying without a reasonable accommodation(s)? If no, provide the accommodation needed in the area below. (Yes, No)*

2.) Can you perform well in a fast-paced service environment?*

3.) What is your experience level handling cash and providing change?*

4.) Are you willing to work a flexible work schedule including nights, weekends and holidays?*

5.) Are you willing to wear a uniform and follow grooming standards?*

6.) When dealing with difficult guests - customers, you should:*

7.) How many years of experience do you have in the position for which you are interested?*

8.) I am willing to do tasks outside of my job description which may include other side duties.*

9.) Do you enjoy working with and serving the public?*

10.) Are you able to lift up to 50 lbs and stand on your feet for long periods of time, with, or without an accommodation?*

11.) If you saw a co-worker stealing a small item or giving food to a friend without paying you would:*

12.) Have you ever worked for this company or franchise-owned location before*

13.) Are you currently in school?*

14.) Are you ServSafe Certified?*

15.) What is your experience level operating an electronic or computerized cash register?*

What is your availability? Please list days and hours you are available.
Will this availablility stay the same for at least the next six months? *

If you are offered a position with our company, will be obtain your Servsafe food handler permit within 30 days?

Do you have extensive Excel experience?

Human Check*

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Jackmont Hospitality

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Administrative Assistant / Customer Service

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