PASSPORTS // Store 5300
Baltimore/Washington International Thurgood Marshall Airport
Concourse E, Space E-1
Baltimore, MD 21240

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ROLE PURPOSE

The Bartender is responsible for mixing and serving alcoholic and non-alcoholic drinks to Guests of bar and service bar following standard recipes and the company’s alcoholic beverage policies; merchandises drinks; and is attentive to Guests, making them feel welcome, at all times.

KEY RESPONSIBILITIES AND ACCOUNTABILITES  

• ID all Guests ordering alcoholic beverages who appear to be 40 years old or younger.
• Maintains a warm, welcoming, “Upscale Bar” atmosphere
• Properly and promptly prepare, garnish, and serve drinks to Guests
• Provides a personal touch to repeat guests such as learning names and favorite drinks
• Coordinate food orders from Guests seated in the bar area with the kitchen
• Learn the menu and make recommendations when appropriate
• Upsells Guests on food or drink items where appropriate
• Keeps a clean, organized bar area
• Accurately rings up all orders in the POS system
• Following all relevant brand standards for service
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QUALIFICATION REQUIREMENTS

• Must be able to pass standard TSA badging requirements to work in the airport
• Must have reliable transportation
• Must be dressed neatly and well-groomed in company approved uniform at all times
• Must be able to operate P.O.S. system , make change correctly and make credit card transactions
• Must be able to respond clearly to Guests’ requests