To-Go Specialist

Concord, NC

Full Time

TGIF Store # 1743

Experienced

TGI FRIDAYS // Store # 1743
8041 Concord Mill Boulevard
Concord, NC 28027

Role Purpose

To-Go Specialists ensure we deliver convenience without compromising quality or safety.

Key Responsibilities & Accountabilities

Taking orders over the phone as well as in person. Offer to-go order guest a to‑go beverage if one has not been ordered.
Preparing orders and organizing them into bags.
Make sure everything is in the bag and checking off items as placed in bags. Review order to ensure 100% completeness, check to make sure drinks are included (if ordered).
Greet at all guests or drivers in 30 seconds; cashing out guests and ensuring their satisfaction.
Responsible for accurate cash handling. If online or to-go order, cash out guest within 2 minutes of arrival.
Packs TOGO and delivery orders and confirm order with guest/driver.
Thank the guest for choosing Fridays and invite them back again.
Performs side duties including, but not limited to, answering the phone, opening doors, cleaning work stations, expediting orders and running food.
Stocks TOGO area.

Qualification Requirements

Good Verbal Communication
High Energy Level
Customer Service
Resolving Conflicts
Teamwork
Professionalism

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Can you work weekends?*

Can you work evenings?*

1.) Are you able to perform the essential duties of the position for which you are applying without a reasonable accommodation(s)? If no, provide the accommodation needed in the area below. (Yes, No)*

2.) Can you perform well in a fast-paced service environment?*

3.) What is your experience level handling cash and providing change?*

4.) Are you willing to work a flexible work schedule including nights, weekends and holidays?*

5.) Are you willing to wear a uniform and follow grooming standards?*

6.) When dealing with difficult guests - customers, you should:*

7.) How many years of experience do you have in the position for which you are interested?*

8.) I am willing to do tasks outside of my job description which may include other side duties.*

9.) Do you enjoy working with and serving the public?*

10.) Are you able to lift up to 50 lbs and stand on your feet for long periods of time, with, or without an accommodation?*

11.) If you saw a co-worker stealing a small item or giving food to a friend without paying you would:*

12.) Have you ever worked for this company or franchise-owned location before*

13.) Are you currently in school?*

14.) Are you ServSafe Certified?*

15.) What is your experience level operating an electronic or computerized cash register?*

What is your availability? Please list days and hours you are available.
Will this availablility stay the same for at least the next six months? *

If you are offered a position with our company, will be obtain your Servsafe food handler permit within 30 days?

Do you have extensive Excel experience?

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Jackmont Hospitality

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To-Go Specialist

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