Server

Atlanta, GA

Full Time

OFS - Atlanta Airport

Experienced

ONE FLEW SOUTH
Hartsfield-Jackson Atlanta International Airport
6000 N Terminal Parkway
Concourse E - Centerpoint
Atlanta, GA 30320

Role Purpose

Sets places at dining tables, takes orders, serves food and drinks, answers inquiries about menu and attends to wishes of Guests, as well as suggestively selling food and drinks.

Key Responsibilities & Accountabilities

Greets Guests, builds rapport, and ensures an enjoyable, quality dining experience
Build rapport. Ask questions to identify the experience the Guests wants.
Promptly and accurately takes food and beverage requests from Guests
Ensures expedient service of food and beverages to the Guest, checks frequently to ensure everything is to the Guests’ specifications
Learn TGIF menu and beverages, expertly recommends and upsells on items
ID all Guests ordering alcoholic beverages who appear to be 40 years old or younger.
Following all relevant brand standards for service
Accurately rings all orders into the POS system

Qualification Requirements

Must be able to deliver plates and food and clear tables, which may require lifting up to 30 lbs.
Must be able to hear well amongst loud background noise
Must be dressed neatly and well groomed in company approved uniform at all times
Must be able to operate P.O.S. system, make change correctly and make credit card transactions accurately
Must be able to calmly respond to angry Guests and notify a Manager
Must be able to read and write notes to hearing impaired Guests
Must be able to read menus to sight-impaired Guests
Must be able to verbalize menu items clearly to Guests while taking their orders or responding to their request
Must be able to pass the 10 year federal background check (TSA)

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Can you work weekends?*

Can you work evenings?*

1.) Are you able to perform the essential duties of the position for which you are applying without a reasonable accommodation(s)? If no, provide the accommodation needed in the area below. (Yes, No)*

2.) Can you perform well in a fast-paced service environment?*

3.) What is your experience level handling cash and providing change?*

4.) Are you willing to work a flexible work schedule including nights, weekends and holidays?*

5.) Are you willing to wear a uniform and follow grooming standards?*

6.) When dealing with difficult guests - customers, you should:*

7.) How many years of experience do you have in the position for which you are interested?*

8.) I am willing to do tasks outside of my job description which may include other side duties.*

9.) Do you enjoy working with and serving the public?*

10.) Are you able to lift up to 50 lbs and stand on your feet for long periods of time, with, or without an accommodation?*

11.) If you saw a co-worker stealing a small item or giving food to a friend without paying you would:*

12.) Have you ever worked for this company or franchise-owned location before*

13.) Are you currently in school?*

14.) Are you ServSafe Certified?*

15.) What is your experience level operating an electronic or computerized cash register?*

What is your availability? Please list days and hours you are available.
Will this availablility stay the same for at least the next six months? *

If you are offered a position with our company, will be obtain your Servsafe food handler permit within 30 days?

Do you have extensive Excel experience?

Human Check*

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Jackmont Hospitality

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Server

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